Original Title: Scan Function not working. I had to reinstall my Now the scan function on my Canon MP printer is not working anymore. The driver link I provided previously only took you to the MP downloads page. You then need to select the OS you have to see the drivers. VueScan is the best way to get your Canon MP working on Windows 10, Windows 8, Windows 7, macOS Mojave, and more. See why over 10 million people.

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Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US. You can also read them here 1. Select your scan destination from the drop-down list.

You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Apr 18, 3: Posted on Apr 18, 3: Sca Pixma MP all in one scanner printer “scan fail” I found earlier posts that described similar problems as mine, they were marked as answered.

If your upgrade to In reply to Praveen Veerapur’s post on November 25, Not printing,but was working before?

Follow the procedure below to change the response resulting from pressing an operational button on the machine. What happens when you try to scan? We are happy to assist you with advanced troubleshooting steps.


Helpful 0 Not Helpful Flag. I don’t have a problem printing. I have the same question Helpful answers Drop Down menu. I am not using any ink, Mp4470 do not have any ink, I just need to SCAN the document, but on printer screen it states, “The ink has run out.

Setting scan methods for the SCAN button (Windows) – MP470

Today all scans fail except one which to me would mean that I have installed the correct driver for OSX Do you receive any error message? I assumed that they were some sort of preferences. If you do not specify MP Navigator EX as the application to start, you will need to select an application to start when you press the Color Start or Black Start button on the machine.

I had to reinstall my Windows Vista software and all other softwares on my computer. You can also scan documents that you don’t want to take up space, such as utility bills.

I really appreciate your time and pointers! Was this article helpful? The poster had a black and white preset they had created with a previous OS and was trying to use it on Snow Leopard, which did not work because the printer driver was different on the new OS.

In the resulting screen, click or double-click Scanners and Cameras. Being novice I have downloaded and installed a couple of versions. First,try to rollback driver and restart computer. Cable may be disconnected or scanner may be turned off.

Reply Helpful Thread reply – more options Link to this Post. Setting the response with MP Navigator allows you to scan documents easily.


The scanning process should start. It does print for me. Ask a Question Usually answered in minutes! Related Question My scanner doesn’t have any ink-can it still scan without it? Please provide your comments. The Scanners and Cameras Properties dialog box opens. Hopefully I will be able to help some others as my skills progress.

Have you made any recent hardware or software changes to the computer prior to this issue? The Canon Pixma MP is a printer, copier and scanner all-in-one. Scan documents and open them with a specific application.

Ink cartridges do scaan to be replaced.

How do I scan document with my Canon MP470 without ink?

Want Answer 0 Clicking this will make more experts see the question and we will remind you when it gets answered. I am not sure if I have deleted the old preset and created a new preset for the new driver correctly. The driver link I provided previously only took you to the MP downloads page.

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Canon Knowledge Base – Setting scan methods for the SCAN button (Windows) – MP

The drivers will install automatically on Windows. Something is wrong with the scanner or communication to the scanner. The scanned item will them appear on the computer screen.